If you did not receive the product within 45 days you can request a refund or a reshipment. Please note that it usually takes 8 to 15 days for your package to arrive.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 30 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a mail to email@example.com
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.